Privacy Policy

Scope

This policy explains how GRM Insights handles information collected through website interactions, business enquiries, panel registrations, and research operations workflows.

Information We Process

• Contact and business information shared through forms, email, or direct communication, including name, work email, company details, and project scope.
• Panel registration details, including profile information you provide during the registration process.
• Operational data used to manage project routing, callback handling, feasibility review, and quality checks.
• Technical information such as IP address or device context, used for security review and fraud prevention.

How Information Is Used

• To respond to project enquiries and maintain ongoing service communication.
• To support survey operations, panel workflows, and project level delivery controls.
• To protect system integrity, reduce invalid traffic, and maintain response quality in our research programs.

Protection and Retention

We apply practical data safeguards including access control, workflow level monitoring, and internal review practices. Data is retained for the period necessary to fulfill the purpose for which it was collected, or as required by applicable legal or regulatory obligations.

Your Rights and Contact

For privacy related questions, requests to access or delete your data, or concerns about how your information is handled, email support@grminsights.com.